Refund Policy

Last updated: August 12, 2026

At Offset, all purchases are considered final. Because our products are primarily digital and delivered electronically, we generally cannot offer refunds, returns, or cancellations once an order has been delivered.

1. No Refunds After Delivery

Once a digital product, account, code, link, service, or other purchased item has been delivered, the order is considered completed.

Refunds will not be issued after the product has been successfully delivered.

This also applies if you:

• Change your mind after purchasing
• No longer need the product
• Decide you no longer want the product after receiving it

2. Warranty Period

Some products include a specific warranty period stated on the product page.

If you experience a valid issue covered by the warranty, please contact our support team before the warranty expires.

Once the stated warranty period has expired, we will not provide refunds, replacements, or other compensation for issues with the product.

The warranty period varies depending on the product and should always be checked before purchasing.

3. Invalid Refund Reasons

Refunds will not be provided due to:

• Change of mind after purchase
• No longer wanting the product
• Failure to read the product description
• Incorrect expectations about the product
• Failure to use or activate the product correctly
• Issues caused by the customer's own actions
• Expired warranty periods

4. Third-Party Restrictions

Offset is not responsible for bans, suspensions, restrictions, terminations, or other actions taken by third-party platforms, games, applications, or services.

If a third party restricts or terminates access to a product after purchase, this does not automatically qualify the order for a refund.

The use of purchased products is ultimately the customer's responsibility.

5. Before Purchasing

Please make sure you fully understand what you are purchasing before completing your order.

Product descriptions contain relevant information regarding:

• Product features
• Duration
• Warranty
• Delivery method
• Requirements or limitations

If you have any questions about a product, contact our support team before purchasing. We are happy to clarify anything that may affect your decision.

6. Chargebacks

Unauthorized chargebacks or payment disputes after receiving a product may be treated as a violation of our terms.

If you believe there is a genuine problem with your order, please contact our support team first so we can review the situation and assist you.

7. Policy Changes

Offset reserves the right to update this Refund Policy when necessary.

Any changes will be published on this page with an updated “Last updated” date.

By completing a purchase, you acknowledge that you have read and accepted this Refund Policy.